"Top Personal Trainer! a??"

I had the wonderful privilege of being personally trainned by a PT named Isiah. He was very, polite, knowledgeable, passionate, patient and caring He is very professional and competent in his role. Equally very approachable too! I love that he is invested in my health and physical journey, and passionate about getting me there too!. I felt very motivated and confident by the end of this session. Thanks to Isiah... ??????

"The Best"

Powerful and a best place.

"Friendly team"

Friendly team

"Gym time"

Gym time, family time. Thank you Better for this opportunity.

"immediate response to my question"

immediate response to my question

"Good facilities"

Good facilities, good location and excellent condition

"Impressed,Great service"

Customer service was great and the staffs were so helpful.would recommend to familyandfriends??

"Broken and dirty equipment"

The upkeep of the building is very poor, referring to in Atherton Leisure centre. Hygiene is shocking , the floor is dirty, yoga mats are old, stinky and very dirty. They have not been replaced since the Opening back in 2016 - neither any of the gym equipment.The equipment is broken, dirty or in poor condition - no replacement since the Opening in 2016.I have been a member for 9 years as it is convenient but I am not going to renew my membership next month. It is too pricey for the offering and facilities. The Gym needs to be kept exceptionally cleaned at all the time - people sweat, touch, lay down to exercise and it is absolutely shockingly disgusting doing yoga on them mats and facing the sticky floor with hair on it.Absolutely not worth it! Compliments to all yoga and pilates teachers - they are all fantastic and their classes are always full, the only reason I kept my membership for this long.Shame

"Very good"

The staff was really helpful as it was my first time. The instructor was understanding and helped me learn very quickly.

"usually good but v bad experience today"

I had changed my bank account so needed to enter my new card in my Better account. It was excruciatingly difficult. Had to go to an external chatbot to find out what the process was. Could not just put new card in. Had to delete old one. Then there was nowhere to enter new card unless and until had a new booking to do. Wanted to just put it in ready for my next usage. Not possible at all. Customer Service phone line far too clogged and slow. The agent I spoke to was polite and tried to help but it really should not have taken so long to do such a simple thing.